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Terms of service

Terms of Service

Last updated: November 5, 2026

Welcome to Tovelle. By accessing or using this website, you agree to these Terms of Service and our Privacy Policy, Shipping Policy, and Refund Policy.

Use of the Store

You agree to use this store only for lawful purposes and not to interfere with its operation, attempt unauthorized access, submit false information, or use the store in a way that violates applicable law or the rights of others.

Orders and Payment

Submitting an order is an offer to purchase. Tovelle may accept, refuse, limit, or cancel an order where permitted by law, including where product information, pricing, availability, or payment information appears inaccurate. You agree to provide current, complete, and accurate checkout information.

Product Information and Availability

We aim to describe and display products accurately. However, colors and details may vary depending on your device, and we do not guarantee that every description, image, price, or availability notice is free from error. We may correct errors, update information, or change or discontinue products without prior notice where permitted by law.

Shipping and Returns

Shipping times, delivery responsibilities, returns, cancellations, and refunds are governed by our Shipping Policy and Refund Policy. Please review those policies before placing an order.

Intellectual Property

All content on this store, including text, graphics, logos, images, and design elements, is owned by or licensed to Tovelle and may not be copied, reproduced, or used without prior written permission, except as permitted by law.

Third-Party Services

This store may use third-party services, payment providers, or links to third-party websites. We are not responsible for third-party content, policies, availability, or practices.

Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, the store and its content are provided on an "as is" and "as available" basis. Tovelle is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the store or products. Nothing in these Terms excludes or limits liability where exclusion or limitation is not permitted by law.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised last updated date. Continued use of the store after changes take effect means you accept the updated Terms.

Contact

For questions about these Terms, contact dorisaw230@gmail.com.

Optional order services

Shipping Protection and the 30-Day Warranty are separate optional services, each US$3.99 once per order and not preselected. They apply to Tovelle physical products in the same order. Read the Shipping Protection terms and 30-Day Warranty terms. Standard support and statutory remedies are available without either service.

Mandatory consumer rights

Nothing in these terms or our other policies removes rights or responsibilities that cannot lawfully be excluded. Applicable cancellation, withdrawal, conformity, delivery and refund rights take priority. Changes to policies do not retrospectively remove rights under existing orders.